After we committed, we did not hear from any one until we showed up at the office. I don't know if ee would have ever heard from anyone if we hadn't followed up ourselves. Several steps were piecemealed and had to be redone. I am not sure that I am totally pleased.with the transition from hardwood to carpeting. Some of the places that should have been caulked were not. Everyone who has seen it, love it so maybe I am too critical.
You have so many choices to choose in all types of wood flooring. I love my new wood floors. The installers were very pleasant and professional.
Susan J. Czarnecki
Professional. Made the experience easy. They cleaned after they were done.
Really nice people with whom to work.
When offering to finance until close of house sale, clearly state it will be a third party financing the transaction. Had I known that before I left for work in Alaska, I would have paid by check. When quoting a job, clearly state what is included and which areas currently carpeted are excluded from the quote, this will save the customer frustration.
Greg Duschek and Cristina Dragomirescu
We were very pleased with the flooring choices that you had. The style and the fact that it was water poof flooring was just what we were looking for. Mike and his son Mitchel were are installers and they did a professional job. Dave Paeske kept checking on the progress and made sure that we were happy all the way through till the finished job. All in all we are very pleased with the Core-tec flooring and the way the whole project turned out. Thank you! Don & Val Rahn
Responsive, professional, competitive !
Ace Improvement/Anette Alcos
I like the flooring i chose. The service was great.
Quality of the carpet has been amazing. So easy to clean. We were very pleased with everything from the sales to installation. They were very quick and efficient.
A pipe burst in our finished basement and ruined the carpeting. We started work with a different company to restore the basement and upgrade to a wood-look flooring. That company was slow and not at all thorough. We switched to Floor Coverings International and discovered how easy and quick it can be to work with a company with competent employees! It was easy to book an appointment with Kevin so that he could bring their mobile showroom to my house (I have 2 young children and traveling to a showroom to select flooring is difficult) for me to select flooring (we selected a vinyl product called CoreTec Plus). He was very thorough, personable, and clear on what he would recommend and why. He explained costs to me and there were no surprise charges in the estimate or the final bill. The project was finished very quickly and efficiently, all staff were courteous, friendly, prompt, and respectful. We are so happy to be able to use our family room again!