Team was fabulous from the sales team Austin and Kent all the way to Wilson who installed my floors and stairs.
It took the company a couple weeks to come back to finish painting my chair rail and to deliver the area rugs Which now are sliding all over the area Something needs to be done to make sure they stay in place Also when I placed the order for the outside of the funeral home the rugs have not been installed yes it was bad weather recently but you could’ve got those rugs in earlier and took an care of that today he put the order in. All in all happy with the installation the customer service needs to be improved
John Podesta (funeral home)
showed up within the allotted time and finished on time
Rob was an outstanding sales rep from the start and genuinely cared about the project from beginning to end. The contractor was also a really friendly guy who provided some useful feedback on my bathroom situation. The end result was an awesome new bathroom floor that really brings my place up a notch, very happy I went with this company. -David
you were not accommodating and wanted to charge extra for a repair that was within warranty, they men stated that the pulls was due to our vacuum but it was never informed to us to which vacuums we should utilize
Dina Fernandez/Safe Inhunterdon
Better communication with the contractor.
Bob and Diane Filippi
No complaints what so ever, Everyone was professional & courteous.
Nancy and Joe MCGINNIS
Excellent finished product and customer service
The work was done well. Two problems I had were: 1. Delays. The 2nd part of the work was first delayed by 10 days (due to Christmas break) then another 2 days. 2. Clean up. The workers that did our floors did some cutting on our front porch and left the area covered in dust and shavings. The drywall worker didn't cover the garage shelves and floor when he spray painted nor did he clean up all the broken pieces of sheet rock.